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Terms and Conditions

By using Pack2You, you agree to the following Terms and Conditions.

1. Service Scope

Pack2You provides parcel receiving, temporary storage, packing, consolidation, and international forwarding services only.

We do not purchase goods, process payments for goods, or verify product quality.

2. User Responsibilities

  • Provide accurate shipment and customs information
  • Ensure shipped items comply with all applicable laws
  • Declare contents and value truthfully

3. Prohibited Items

Illegal, hazardous, restricted, or counterfeit items are strictly prohibited. We reserve the right to refuse or dispose of prohibited shipments.

4. Packing & Consolidation

Packing methods are determined based on safety and logistics standards. Consolidation may alter original packaging.

5. Shipping & Delivery

Delivery times are estimates only. Delays caused by carriers, customs, or force majeure events are beyond our control.

6. Fees & Payment

All service and shipping fees must be paid before dispatch. Fees are based on weight, dimensions, destination, and shipping method.

7. Limitation of Liability

Our liability is limited to the service fees paid. We are not responsible for indirect losses, delays, or customs actions.

8. Service Termination

We reserve the right to suspend or terminate service if false information is provided or these terms are violated.

9. Governing Law

These Terms are governed by the laws of China.

10. Contact

Email: service@pack2you.com