Pack2You (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how your information is collected, used, and safeguarded when you use our parcel forwarding and consolidation services.

1. Scope of This Policy

This policy applies exclusively to our parcel receiving, warehousing, packing, consolidation, and international forwarding services. We do not offer purchasing, payment, or product sourcing services, and we are not involved in any commercial transactions between buyers and sellers.

2. Information We Collect

2.1 Personal Information

Name
Email address
Phone number
Shipping and delivery address
Customs identification information (when legally required)

2.2 Shipment Information

Tracking numbers
Package weight and dimensions
Declared contents and value

2.3 Technical Information

IP address
Browser and device information
Website usage data via cookies

3. How We Use Your Information

Parcel receiving and registration
Warehousing, packing, and consolidation
Customer support communication
Service improvement and security

4. Data Sharing

We do not sell or rent personal data. Information may be shared only with logistics partners, customs authorities, or IT service providers when necessary for service fulfillment or legal compliance.

5. Data Security & Retention

We apply appropriate technical and organizational safeguards to protect your data. Information is retained only for as long as required to provide services or meet legal obligations.

6. Your Rights

Access your personal data
Request correction or deletion
Withdraw consent where applicable

7. Policy Updates

This Privacy Policy may be updated periodically. Revisions will be posted on this page.